Gas Safe engineer working on a boiler in a North East home

Reliable Gas Water Heaters Servicing across the North East

Preferred Gas: Your local solution for Gas Water Heaters Servicing. Gas Safe registered for your peace of mind.

Heating and Gas Services CTA Illustration
decorative flame graphic

Need Expert Heating & Gas Services?

From boiler installations to emergency repairs, our Gas Safe engineers are ready to help.

Whether you're looking for a quote on a new energy-efficient boiler, need reliable annual servicing, or require urgent assistance with a breakdown, Preferred Gas offers prompt, professional service across the North East. Contact our friendly team today.

Professional Gas Safe engineer smiling
Why North East Homeowners Choose Us

Keeping Your Hot Water Flowing in the North East

Nobody likes a cold shower, especially here in the North East of England! Your gas water heater is often tucked away, doing its job quietly, but it’s one of the most important appliances in your home, providing the comfort and convenience of instant hot water whenever you need it. Just like your boiler, it needs a bit of looking after to keep it running safely and efficiently, year after year.

Gas Safe Registered Experts

Your safety is paramount. All our engineers are fully qualified and registered for your complete peace of mind.

Transparent & Fair Pricing

We provide clear, upfront quotes with no hidden fees. Quality service doesn't have to break the bank.

Local, Reliable Service

Proudly serving the North East (NE, SR, DH, TS, DL postcodes) with prompt response times and dedicated local teams.

0191 743 0596

Why Gas Water Heater Servicing is So Important

It's tempting to forget about your water heater until something goes wrong. But regular servicing isn’t just about preventing breakdowns; it's crucial for safety. Gas appliances produce carbon monoxide if they aren't working correctly – a silent, invisible danger. An annual service by a Gas Safe registered engineer checks for potential issues, ensuring your appliance is operating safely, protecting you and your family (or your tenants if you're a landlord).

What Happens During a Water Heater Service?

When a Preferred Gas engineer visits your North East property, they’ll carry out a thorough inspection and test of your gas water heater. This typically involves checking the appliance's location and ventilation, inspecting the burner, heat exchanger, and combustion chambers, testing the pilot light and ignition system, and ensuring all safety devices are functioning correctly. We'll also check for any leaks and carry out a flue integrity test to make sure combustion products are safely expelled.

Keeping Your Appliance Efficient and Extending Its Life

Beyond safety, regular servicing helps your gas water heater run more efficiently. Over time, deposits can build up, or minor issues can develop that force the unit to work harder, using more gas. An annual check helps identify and rectify these small problems before they become expensive faults. This can lead to lower energy bills and means your appliance is less likely to fail when you need it most, potentially extending its lifespan considerably. It's a sensible investment for any homeowner or landlord in the North East.

Peace of Mind with Gas Safe Registered Engineers

You need to know you're in safe hands when dealing with gas appliances. All our engineers at Preferred Gas are fully qualified and Gas Safe registered, which is the legal requirement for anyone working on gas systems in the UK. We also hold ISO 9001 certification for quality management and Safe Contractor approval, demonstrating our commitment to high standards of workmanship and safety. This provides absolute peace of mind whether you're in Newcastle, Sunderland, Durham, Teesside, Darlington, or anywhere across the North East.

Common Signs Your Water Heater Might Need Attention

While annual servicing is best practice, look out for signs that your gas water heater might need attention sooner. These could include strange noises coming from the unit, pilot light issues, a drop in hot water temperature or pressure, visible signs of corrosion or leaks, or unusual smells around the appliance. Don't ignore these warnings; get them checked out promptly by an experienced professional.

What We Offer:

  • Boiler Installation, Servicing & Repair
  • Gas Fire Installation & Servicing
  • Gas Safety Certificates (Landlords & Homeowners)
  • Emergency Call-Outs & Repairs
  • General Plumbing & Leak Detection
  • Heating System Upgrades (Radiators, Thermostats)
decorative flame graphic

YOUR SAFETY IS OUR PRIORITY

FULLY INSURED & ACCREDITED

Local Service Areas

Proudly Serving the North East

Find expert Gas Safe engineers and reliable heating services right in your neighbourhood. Select your area below for location-specific information.

Frequently Asked Questions

Have questions about our heating, plumbing, or gas services in the North East? Find answers to common queries below. If you don't see your question answered, please don't hesitate to get in touch with our friendly, expert team at Preferred Gas.

For safety, efficiency, and to maintain your manufacturer's warranty, we strongly recommend servicing your boiler annually. Regular servicing by a Gas Safe registered engineer, like those at Preferred Gas, helps prevent breakdowns, ensures safe operation, and keeps your boiler running efficiently, potentially saving you money on energy bills. It's a vital check for homeowners and a legal requirement for landlords (as part of the Gas Safety Certificate).

Absolutely. Safety is our top priority. All Preferred Gas engineers who work on gas appliances are fully qualified and registered with the Gas Safe Register. You can always ask to see their Gas Safe ID card for peace of mind. Working with unregistered fitters is illegal and extremely dangerous.

Our core service areas where we provide local expertise cover the North East of England, specifically:

  • **NE Postcodes:** Newcastle, Gateshead, North & South Tyneside, Northumberland (NE1-NE71)
  • **SR Postcodes:** Sunderland, Seaham, Peterlee, Washington (SR1-SR8)
  • **DH Postcodes:** Durham, Chester-le-Street, Consett, Stanley (DH1-DH9)
  • **TS Postcodes:** Teesside - Middlesbrough, Stockton, Redcar, Hartlepool (TS1-TS29)
  • **DL Postcodes:** Darlington, Bishop Auckland, Newton Aycliffe (DL1-DL17)

While our focus is local, Preferred Gas, trading under PREFERRED MANAGEMENT SOLUTIONS (PMS) LTD, has capability across England for certain projects via our network, but our dedicated local teams serve the postcodes listed above daily.

Yes, we understand that heating and gas issues can happen unexpectedly. Preferred Gas offers emergency call-out services for urgent problems like boiler breakdowns or suspected gas leaks within our core service areas (NE, SR, DH, TS, DL postcodes). Please call us directly for emergency assistance. Your safety is paramount, especially with potential gas leaks – if you suspect a leak, call the National Gas Emergency Service first on 0800 111 999.

Why Choose Preferred Gas for Your North East Servicing?

We understand the heating and plumbing needs of homes and businesses across the North East. Our team of experienced and qualified engineers provides reliable, professional service with a strong focus on safety and customer satisfaction. We offer comprehensive servicing for all types of gas water heaters, ensuring compliance with safety standards. Choosing Preferred Gas means choosing a trusted, local-focused company with the backing of national operating standards.

Our Core Commitments to You

Uncompromising Safety

Your safety is non-negotiable. All engineers are Gas Safe registered, fully insured, and follow rigorous safety protocols.

Expert Workmanship

With years of local experience, we deliver high-quality installations, servicing, and repairs built to last.

Reliable & Punctual Service

We respect your time. Count on us for prompt communication, scheduled appointments, and dependable service.

Transparent Value

We offer clear, upfront pricing with no hidden surprises. Quality service that provides genuine value for money.

Experience the Preferred Difference

NEXT STEP

Call Us For Advice

Give us a quick call

Please call our friendly team to confirm your details, discuss any questions, and book your preferred installation date.

Phone: 0191 743 0596

GET IN TOUCH

Preferred House, 4-5 Merchant Court, Monkton Business Park South, Hebburn, Tyne and Wear NE31 2EX.

RELIABLE EMERGENCY RESPONSE IN THE NORTH EAST

Emergency Boiler Repair Information Boiler Breakdown Service Details
trust piolet